Enterprise Software & Services (SaaS)
Enterprise SaaS solutions continue to evolve and expand, covering various business functions such as finance, analytics, project management, ERP (Enterprise Resource Planning), and more. The SaaS model's adaptability and convenience have made it a popular choice for modern businesses seeking efficient and cost-effective software solutions.
Automated Billing System
Designed to streamline billing and invoicing processes for businesses. With their expertise, Fencer aims to provide an efficient and automated solution to manage invoices, payments, and billing-related tasks.
Payment Processing
Payment Processing streamlines the payment acceptance process, enhances security, and provides businesses with tools to manage their financial transactions.
Email Marketing System
Systems offer a range of features to streamline the email marketing process, improve engagement, and analyze the effectiveness of campaigns.
Customer Relationship Management (CRM)
Software solutions designed to help businesses manage their interactions with customers and potential customers. These systems enable businesses to organize, automate, and analyze various aspects of customer relationships, sales, marketing, and customer support.
Enterprise Resource Planning (ERP)
Integrate and manage various business processes and functions within an organization. Provide Unified platform for different departments to share and access information, streamline operations, and enhance overall efficiency.
Business Continuity Planning (BCP)
Developing strategies and solutions that allow businesses to continue operating or quickly resume operations in the face of various disruptions, such as natural disasters, technological failures, cyberattacks, or other unforeseen events
Enterprise Application Integration (EAI)
Integrating different software applications and systems within an organization to enable seamless data sharing, communication, and functionality across various departments and functions. !
Call Center & Customer Support
The infrastructure, processes, and teams that organizations use to handle customer inquiries, issues, and interactions. aim to provide excellent customer service, address customer concerns, and maintain positive relationships with customers.!
Web & APP Designing
Combination of artistic design, user experience (UX) considerations, and technical expertise to craft digital platforms that effectively engage users and meet business goals. !
Service Desk Management Tools
Organizations manage and handle customer service inquiries, IT support requests, incident reporting, and issue resolution. Provide a centralized platform for tracking, prioritizing, and addressing various types of service-related requests.
Performance Management Tools
Designed to help organizations measure, analyze, and improve the performance of their employees, teams, and business processes. Provide a structured approach to setting goals, tracking progress, providing feedback, and fostering continuous improvement.!